Terms and Conditions

Terms & ConditionsTerms & Conditions
  1. Descriptions shown in brochures, advertisements, and by way of sample are correct at the time of publishing, errors and omissions excepted. They are liable to alteration without notice.
  2. We may revise prices without notice. Prices will be those ruling at the time of dispatch. Any invoice query should be made in writing within 10 days of the date of invoice.
  3. We aim to dispatch goods within 24 hours of the order bring placed, and 1st class mail should deliver the items in a further days time.
  4. Orders for goods may only be cancelled with the agreement of the director of Adlard Ltd.
  5. Postage within UK: 90p must be paid on all orders of small items under the value of 35 GBP in the UK. 
  6. Shortage of goods or damage must be notified by telephone or Email within 3 days, and confirmation in writing within seven days of delivery, or no claim can be accepted. Delivery of obviously damaged goods should be refused. Notifications should give delivery note/reference number, a list of quantities and types of products damaged, and details of the damage/fault. Damaged goods must be returned for inspection prior to re-delivery.
  7. Liability cannot be accepted for goods if notification is not received within 10 days of the date of invoice/payment notification. This means in the event of items being lost in the post, if you have not received goods within 10 days and make no enquiry Adlard Ltd is not liable for replacing the order. If goods have not been dispatched, Adlard Ltd will make every effort to do so upon notification.
  8. No liability is accepted for any consequential loss or damage whatsoever, however caused.
  9. Acceptance of goods implies acceptance of these conditions. These conditions may not be varied without the written consent of the director/owner of Adlard Ltd/simplystrings.com.
  10. Under certain circumstances we may cancel the order without notice or compensation. Such circumstances would include inability to obtain products/materials, labour and supplies, strikes, lockouts and other forms of industrial action or dispute, fire, flood, drought, weather conditions, war, civil disturbance, act of God, or any other cause beyond our control making it impossible for us to fulfil our contract.
  11. Simplystrings.com do not manufacture strings. If a customer believes a string is faulty notice must be given within 10 days made in writing. The string must be returned to simply strings.com and it will then be returned to the manufacturer for assessment. If the manufacturer does not replace the string, simply strings.com is under no obligation to do so.
  12. Until we have received payment, the goods remain the property of Adlard Ltd
  13. Review Guidelines.simplystrings.com reserves the right to edit all content of reviews. Reviews may not contain any illegal, obscene, threatening, defamatory, generally objectionable content, nor anything constituting an invasion of privacy or otherwise injurious to third parties. It must not contain or consist of political slogans/comments, commercial solicitation/advertising, chain letters, software viruses, or any form of "spam" . You may not use a false Email address, impersonate any person or organization either living or dead, or otherwise mislead as to the origin of the content. If a name is submitted, Simply Strings Ltd has the right to use the name given. By posting a review you give simplystrings.com the right to use, reproduce, modify, edit, adapt, publish, translate, create, distribute and display throughout any media or medium. You warrant that you have the rights to the original content and name posted, and all information given is accurate, and take full responsibility for any claim resulting from the content supplied by you in your review.

Privacy Policy

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. 
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates. 
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. 
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@simplystrings.com or mailing us at:
79 Mottram Road Broadbottom  GB SK14 6BB
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. 
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. 
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. 
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.  
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.  
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. 
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
 Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
 _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
 _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
 _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
 _secure_session_id, unique token, sessional
 storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
 By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@simplystrings.com